All domestic shipping is using JNE service.
There is no delivery on Saturday, Sunday and public holidays.
Orders are processed on weekdays only (Monday – Friday, 09:00 to 15:00).
Maximum payment time after 15.00, failed to do so will be ship in the following day
Delivery to Jakarta will take about 1-3 business days;
outside Jakarta will take about 2-6 business days.
Shipping and handling charges will be automatically calculated upon checkout.
SHIPPING RULES & RESTRICTIONS
G&G does not responsible in risk of lost of the merchandise after JNE delivers to the designated address.
Customers are held responsible if JNE cannot deliver the goods on time due to incomplete addresses, absence of recipient information at the address, or the recipients – both deliberately or not – reject the goods.
If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.
G&G will give free shipping to the customers if we make mistakes in typing the address or different item(s) received from your order.
We want you to be happy with everything you buy from G&G. If you are not completely satisfied with any of the goods you have purchased then please notify us immediately and return them to us within 7 (seven) days for a full refund. Goods must be received in original condition and packaging with all components intact. Ensure that you include full order details otherwise your refund may be delayed (return form attached). Alternatively you may wish to exchange unwanted or incorrectly ordered goods; please contact us to arrange this. Once your return or exchange has been processed, we will return any monies owed onto the original payment account.